Everything you need to know about the Octopus Energy referral offer, how to claim your £50 free credit, eligibility, and switching.
The Referral Offer
About the Octopus Energy Referral Offer
The Octopus Energy referral offer gives £50 free energy bill credit to both the new customer and the person who referred them. That means both parties benefit equally — £50 each. The credit is applied directly to your energy account and reduces your future bills.
Simply click our referral link share.octopus.energy/melon-crane-917 and complete your switch to Octopus Energy. The referral is automatically applied — no code entry needed during sign-up. Alternatively, if you prefer to switch by phone, quote the code melon-crane-917 when speaking to the Octopus Energy team.
Your £50 energy bill credit is added to your Octopus account within 30 days of your switch completing (i.e., when you are confirmed on supply with Octopus Energy). You'll receive a notification via the Octopus Energy app or by email when the credit has been applied.
The £50 new customer credit is for new Octopus Energy customers only — those who have not previously been on supply with Octopus Energy at their current address. However, if you are already an Octopus customer, you can earn referral credit by referring others using your own unique referral link found in the Octopus Energy app.
Yes — the referral offer applies when you sign up for an electricity supply (or dual fuel — both gas and electricity) with Octopus Energy. You receive £50 regardless of whether you take electricity only or both gas and electricity. Note: gas-only accounts do not qualify for the referral credit.
Yes — Octopus Energy accepts customers switching from prepayment meters. The £50 referral credit applies in the same way. Octopus will arrange for your prepayment meter to be replaced with a smart meter as part of the switch process.
No — there is no limit. Once you are an Octopus Energy customer, you can refer as many friends, family members, and colleagues as you like. You earn £50 for every successful referral, and there is no cap on the total amount you can earn.
Switching
Switching to Octopus Energy
Most switches complete within 2–3 weeks. Octopus Energy handles the entire switching process and notifies your old supplier automatically. You don't need to contact your current supplier — just sign up via the referral link and Octopus does the rest.
No — switching energy supplier in the UK does not cause any interruption to your gas or electricity supply. The same pipes and wires deliver your energy regardless of which supplier you're with. The switch is entirely administrative.
No exit fees ever on any Octopus Energy tariff. You can switch away at any time without penalty. This applies to all tariffs including Flexible Octopus, Octopus Tracker, Agile Octopus, and all smart tariffs. Octopus believes in keeping customers through great service, not lock-in contracts.
No — Octopus Energy notifies your current supplier on your behalf. You don't need to call them or send any letters. Simply sign up via the referral link and Octopus handles everything. Your old supplier will send you a final bill after the switch completes.
Your old supplier is legally required to refund any credit balance on your account after you switch. They will send you a final bill and refund any overpayment, typically within 6–8 weeks of your switch completing.
Smart Meters & Tariffs
Smart Meters & Octopus Tariffs
No — you do not need a smart meter to switch to Octopus Energy on a standard tariff (Flexible Octopus or Octopus Tracker). However, a smart meter is required for smart tariffs like Agile Octopus, Intelligent Octopus Go, and Octopus Fan Club. Octopus will install a smart meter for free if you want to access these tariffs.
It depends on your circumstances. Flexible Octopus is best for most households — simple, no contract, competitive rates. Octopus Tracker is great if you want full price transparency. Agile Octopus suits flexible households who can shift usage to off-peak times. Intelligent Octopus Go is ideal for EV owners. See our Tariffs page for a full comparison.
Agile Octopus is a smart electricity tariff with half-hourly prices that update daily based on wholesale market rates. Prices are cheapest overnight and during periods of high renewable generation. Prices can even go negative — meaning Octopus pays you to use electricity. A smart meter is required. Best for households who can shift usage to off-peak times.
Yes — you can switch between Octopus Energy tariffs at any time with no exit fees. Simply log in to your Octopus account or the app, go to Tariffs, and choose a new tariff. Changes typically take effect within a few days.
About the Supplier
About Octopus Energy
Yes — Octopus Energy is the UK's most awarded energy supplier. It has been named Which? Recommended Provider for 9 consecutive years and has a 4.8-star Trustpilot rating from over 776,000 verified reviews. It is consistently ranked #1 for customer service among UK energy suppliers.
Yes — all Octopus Energy electricity tariffs are backed by 100% renewable generation certificates (REGOs). Octopus Energy Generation is also one of Europe's largest investors in renewable energy infrastructure, investing directly in the wind and solar farms that generate the electricity they sell.
Octopus Energy has over 7 million UK domestic customers, making it one of the UK's largest energy suppliers. It has grown from zero to 7 million customers in under a decade — one of the fastest growth stories in UK business history.
Octopus Energy can be contacted via the app, by email at hello@octopus.energy, or by phone. Their customer service team is UK-based and consistently rated the best in the industry. You can also manage most account queries directly through the award-winning Octopus Energy app.
Ready to Switch? Get £50 Free Energy Credit
Use our Octopus Energy referral link to switch and claim your £50 free bill credit. Takes less than 5 minutes.